You can find the closest Wastebuilt distribution center or service center here.

With your own Wastebuilt business account, you can:

• Quickly reorder from previous orders or save shopping carts, making shipping to multiple locations easier

• Apply for tax exemption with qualifying documentation

• Create multiple user accounts and addresses to manage and monitor orders/spending

• Apply for business pricing and payment terms

To create a Wastebuilt account, click Register at the top of each page.
Fill out the form to its greatest extent and click "Create an Account" at the bottom of the page to submit.

Password must be at least 8 characters long and include a lower case letter and an upper case letter.

Your username is always going to be the email address used at the time of registration.
If you forgot your password, click "Forgot Your Password" on the Sign In page to get a password reset e-mail.

If you are still experiencing issues with resetting your password, contact us here.

To create a new Wastebuilt account, click Register by the shopping cart icon and fill out the registration form. Select "Yes" under "Are you purchasing for a business?" and register to an existing customer using your business's account number. An admin from the business account will receive an e-mail to confirm the new user creation.

If you are unsure what your business's account number is, please ask your account's administrator or contact us here.

Contact us here to request for a credit application form. A desired credit limit and emails of references will also be required.

Our standard operating hours are Monday-Friday from 8 AM-5 PM CST. A credit hold will be placed on your credit card at the time of order, and payment will be collected once your order has been shipped.

Other reasons for a credit hold can include:

• Past due invoices that have not been paid yet

• Order amount exceeds credit limit

We have facilities all across the country and will ship from the closest location that has your items in stock.
With FedEx Ground, allow 1-5 business days, or 1-2 business days with Overnight and 2-Day Shipping.  
Extended quantities will increase lead times dependent on in-stock inventory.

Shipping is available to all 50 states of the United States.

In response to changes and volatility in fuel prices, Wastebuilt will be applying a fuel surcharge for orders where Wastebuilt is providing delivery. The fuel surcharge allows Wastebuilt to recover the cost of diesel, natural gas and other hydrocarbon based fuels and products that Wastebuilt uses for deliveries. This charge allows our delivery operations to keep up with the changing costs of diesel, natural gas and other hydrocarbon based fuels and products, and allows them to achieve the operating margin they need to maintain the high level of service that customers expect. Fuel surcharges are common in the transportation industry and are charged by a variety of companies with high expenses in trucking.

Effective October 1, 2023, Wastebuilt will be implementing a fuel surcharge program for each invoice for orders that Wastebuilt provides delivery. Our fuel surcharge calculation is tied directly to the monthly national average price of diesel fuel as reported by the Energy Information Administration of the U.S. Department of Energy ("EIA/DOE") in its Retail On-Highway Diesel Prices Index. This index is objective, publicly available and widely recognized in the trucking and transportation industries. Tying our standard fuel surcharge to this index ensures customers are assessed a fuel surcharge that is currently adjusted and easy to calculate.

To receive a quote, first make sure you are logged in and follow the steps below. A Wastebuilt team member will reach out to you within 1 business day.

1. Click "Request A Quote" in the top menu bar or select "+New Quote" under the Account menu. This link is only available to customers who are signed in.
2. Fill out the form to its fullest extent and move on to the Products section at the bottom.
3. Click the dropdown bar to enter your desired items. Using the SKU is recommended.
4. Choose "Add Another Product" to continue building your quote.
5. Click "Submit Request" to send in your request!

To cancel an order after it is placed, contact us at 855-927-8328 and speak to our customer service team. 
The order must be cancelled before it is sent out for shipping. If you'd like to cancel your order after it's been shipped, place an RMA request.

Create an RMA request by selecting your Account and going to RMA Request at the bottom of the Account menu. Fill out the RMA request form to its greatest extent to ensure a quick and easy return process.
Refunds are issued according to the payment method; Please allow 3-5 business days after the returned item(s) arrive(s) at our facility for the funds to appear in your account.

Use the search bar to find the parts you need. You can search using descriptive terms like material, brand, or item type, or choose to search with specific item numbers and item names. If you are still having difficulties finding the item you need, you can contact us here to speak with our customer service team!

We would love to hear from you!
Leave a review or ask a question about a specific product by scrolling to the bottom of the product page and clicking "Write a Review" or "Ask a Question".

If you'd like to leave feedback about your shopping expierience with us, click here!

We welcome any feedback here; Let us know if there's anything we can do to improve your experience.